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Course Details


Course Overview

Mature and Efficient businesses adopt Quality Assurance principles and appreciate the benefits by choice. They apply these principles within their operations benefiting of their customers, consumers, clients and improving their performance.

The introduction of ISO 9001:2015 has captured the approach, mindset and tactics of such mature organisations and aimed to guide the rest of organisations to adopt such methodologies

The standard now steers organisations towards Business Management focus with top down approach giving the responsibility for Quality to the senior leadership team in an organization. This will minimize the reliance on a quality department to struggle to implement Business management systems with minimum interest at leadership level

Most other International standards are now using ISO9001:2015 as the foundation for the complete organizational system.

This course aims to guide users towards implementing Integrated Business Management Systems.

Aims & Objectives

Learning outcomes

Have a complete overview of the Six Sigma process and prepare learners for the path of a "Black Belt," or a Six Sigma team member.

At the end of the Program the learner will be able to:

  1. Understand what is six sigma
  2. Be familiar with the roles of Champion, Black Belt, Green Belt, etc.
  3. Understand the DMAIC methodology
  4. Be able to identify meaningful improvement projects
  5. Be able to establish and utilize appropriate metrics
  6. Have the ability to select and apply appropriate tools and techniques

Be competent to lead a six sigma project within their organization.

Target Audience

For those new commers into Quality or recently promoted practioners, this course gives you the most comprehensive detailed understanding of the principals of Quality Management

  • Quality Managers
  • Quality Practitioners
  • Excellence Practitioners
  • Company Executives
  • Project Managers
  • QHSE Practitioner
  • Continuous Improvement Practitioner

Program Format/Style

  • The training session are presented Face-to-Face as PowerPoint presentation that are explained by the instructor, while keeping delegates engaged via real-life examples and topic discussions.
  • This Program will be workshop based, highly interactive and will involve group throughout the 5 days. Delegates will be encouraged to participate actively in relating previous work experiences.
  • The use of Flip boards and charts will be used to demonstrate key points. flip-charts, group workshops and reporting back sessions will encourage a full participation and enjoyment
  • Real Life Cases and situations within their environment will be used for group work to make the learning real. Approximately 50% of time will be spent on case studies and group work to ensure delegates understand the ideas and are able to apply them. Case studies will be analysed and discussed to ensure that learning is effective and delegates are able to apply the learning within their organisations.
  • Delegates will also be given quizzes to solidify their knowledge and will be supplied with customized course materials.

Indicative content

  • Introduction to the workshop
  • Introduction to Six Sigma
  • Overview of DMAIC process
  • Process Capability
  • Statistical Definition of Six Sigma
  • People Roles in Six Sigma
  • Six Sigma Breakthrough Strategy
  • Six Sigma Measures
  • Benefits of Six Sigma
  • Six Sigma Projects
  • Selection and Management

The above Programme lays the foundation for the more advanced Six Sigma courses below:

  • Six Sigma Yellow Belt (5 Days)
  • Six Sigma Green Belt (10 Days)
  • Six Sigma Black Belt (22 Days)

Daily Agenda

9:00 AM to 5:00 PM Breaks as follows: 

  • 1st break: 15 mins
  • 2nd break: 15 mins
  • Lunch: 1 hour