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Course Details


Course Overview

We all began our careers after graduation with anticipation that we will excel in our field of choice. We also started our careers with fear of the first day at work and concern when dealing with seniors and veterans on the skills and knowledge gap

All of us wondered when will we be up to such levels of expertise. Such knowledge and expertise do not happen overnight. They come with good training and skilling and a dedication to apply what is learnt

Leadership and Management are skills that can be acquired, learnt and applied. There are Leaders that are born and there are ones that learnt to become leaders

Leadership and Management require an in-depth experience and knowledge to achieve Such skills, methodologies and approaches

This Program furnishes you with the principles of Leadership and Management to take you from A novice to an expert on the road towards being a successful leader

This module focuses on Leadership & Management Techniques and how they can be channeled for enhanced performance

Aims & Objectives

The course objective is to understand the most effective tools and techniques you need to be a top performing leader.

Learning outcomes

  • This Program will aim to achieve the following objectives:
  • To provide an understanding of the Leadership & Management Principles
  • Explain the Difference between Leadership & Management
  • Show elements associated with a good Manager and a good Leader
  • Working your way towards being a leader
  • Skills that must be gained on the road to being a leader
  • Management Techniques, styles and Tools
  • Visionary Leadership approach

Target Audience

This course is designed for individuals from diverse organizational functions-operations, quality, logistics, finance, production, engineering and other staff functions. This program is for you if you have the appropriate prerequisites mentioned below and the desire to lead teams using the DMAIC methodology and advanced statistical tools.

Personnel from all organisational functions, who will be involved in management specially engineering & consulting personnel. Special interest for Top Management (Company Executives MD’s & CEO’s).

Who else Should Attend:

  • Quality Managers & Practitioners
  • Excellence Practitioners
  • QSHE Practitioner
  • Project Managers
  • Continuous Improvement Practitioner
  • Strategic Planning & Process Professionals
  • Human Resource Professionals,
  • Bid & proposal professionals
  • Engineering Practitioners
  • Supervisors or Management Practitioner

Program Format/Style

  • The sessions are presented remotely online by the instructor, as live PowerPoint presentations as well as demonstrations that are explained while keeping delegates engaged via real-life examples, data and topic discussions.
  • The Course is workshop based, highly interactive and will involve group throughout the length of the course.
  • Delegates will be encouraged to participate actively in relating previous work experiences.
  • The use of Flip boards and charts will be used to demonstrate key points.
  • Flip-charts, group workshops and reporting back sessions will encourage a full participation and enjoyment
  • Real Life Cases and situations within their environment will be used for group work to make the learning real.
  • Approximately 50% of time will be spent on case studies and group work to ensure delegates understand the ideas and are able to apply them.
  • Case studies will be analysed and discussed to ensure that learning is effective and delegates are able to apply the learning within their organisations.
  • Delegates will also be given quizzes to solidify their knowledge and will be supplied with customized course materials.
  • Ability to go in and out of the training at your convenience
  • You have the ability to register and practice with our online Demo products
  • Clear screen shots of the activities and actions being discussed
  • Voice over with some slides where appropriate
  • There are quizzes to solidify the knowledge and are embedded with course materials.


    All students will be supplied with customized course materials. You are able to download the course material for online courses

Indicative content

  • Introduction to the workshop
  • Outlining and setting goals and objectives
  • Leadership Planning for Success
  • Leadership Communication Skills
  • Leadership Motivating Skills for Yourself & Your Teams
  • General Management Concepts and Challenges
  • Managing Disputes & Conflict Resolution
  • Staff Motivation
  • Team Working
  • Skills of a Distinguished Leader
  • Promoting Scientific Thinking
  • Excellence in performance
  • Enterprise Measurement Standards

Daily Agenda

The course will commence at 09:00 each day and continue until 16:00. There will be two refreshment breaks and lunch at appropriate intervals as follows:

  • 1st break: 15 mins                      
  • 2nd break: 15 mins
  • Lunch: 1 hour