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Instructor Profile

Sam Zaidan [SZ]

Virtual & Classroom Instructor [See Scheduled Courses]

[Scheduled Courses]

Sam Zaidan is an Entrepreneurial Senior Executive and business-man with over 35 years of experience in the consultancy sector both in the UK and overseas having the ability and experience of operating effectively at board level.

Recognised wealth of experience gained as a Senior Management Executive and Director within Projects, Operational and Organisational Quality Excellence.

Specialising in Transformational, Re-Engineering, Lean approach, Customer Satisfaction & Experience built on Integrated Management Systems.

Voted Quality World's Member of the Month Dec. 2012

About Me:

  • Experiences:

    Sam has over 35 years of Business Excellence Transformation in Security, Transportation, Defence, Energy, Commercial; High-Tech. Industries.

    Experience with names such as Cobham, Viavi, Thales, BAE Systems, EDS, Mitsubishi, Mitel, AB Electronics

    Serving big names such as Rolls Royce, UK Defence, UK Government, National Health Service (NHS UK), British Airways, London Transport, BP, Xerox and many more.

    A beneficial 8 Years in the Middle East with BAE Systems and Thales Delivering Quality Excellence to Defence C4I, Security, Simulations, Oil & Gas, Telecom, Rail Transportation and more. 

    Managed the Eastern Region Operations for Thales with Budgets and revenue plans.

    A Bilingual (English and Arabic), Previous Security Clearance for UK Defence and Saudi Defence.

    Active in International Arenas, Process Excellence, CQI Committees as well as publishing international papers.

    Professional qualification and accreditations held include: MSc, FBCS, FCQI, CQP, FInstLM, Principal Auditor IRCA.