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Instructor Profile

David Pickering

Instructor

A resourceful, enthusiastic and passionate programme/project IT Quality Assurance specialist with excellent experience of implementing and maintaining Quality Management Systems across various business sectors.
Experienced in writing, reviewing, identifying and implementing processes and procedures to achieve measurable best practice to improve the quality of systems delivered thereby improving the quality of goods and services delivered to the customer.
Believes passionately that everything comes down to process and therefore uses any activity (e.g. audits, lessons learned, test defects, document reviews, incidents, etc.) to revise the process documentation and associated metrics.

About Me:

  • Experiences:

    Experienced in auditing, software testing, training and mentoring staff in all aspects of quality assurance.
    Skilled in prioritising workloads, ensuring all deadlines are met and completing tasks with a high degree of accuracy.
    Achieved the ISO9001:2000 TickIT certification for a number of organisations and successfully retained on an annual basis.
    Possesses outstanding communication and interpersonal skills with the ability to work in effective teams, influencing and persuading staff in quality assurance matters. Enjoys a challenging environment and is always open to developing new strengths and expertise. Combines a professional and friendly approach that is diplomatic but prepared to challenge the status quo as required. Has good leadership, administrative and organisational skills, and the ability to build and maintain productive working relationships at all levels.
    Looking for new and challenging opportunities in Quality Assurance/process improvement which will fully utilise existing skills and experience; and also looking to mentor and train staff at all levels in quality matters.